We started this because returning a $15 item shouldn't cost you an hour.

EasyPrimeReturns is a local pickup service in San Antonio that takes Amazon returns off your hands — literally. Leave your packages out, and we drop them at UPS or Whole Foods so you never have to.

Our Story

Everyone has that pile of boxes.

You know the drill. You buy something on Amazon, it doesn't fit or it's not quite right, and you start a return. Amazon gives you a QR code. Easy enough — except now you have to find the time to actually drive to Whole Foods or UPS, wait in line, and get it scanned. For a $15 item. On your lunch break. In San Antonio traffic.

So the box sits by your door. Then another one joins it. Then another. Before you know it, you've got a small cardboard skyline forming in your entryway — and meanwhile, your return windows are quietly ticking down. Miss the deadline, lose the refund. It happens to everyone.

We built EasyPrimeReturns to make that feeling disappear. The concept is dead simple: you book a pickup online, leave your labeled packages out, and we swing by on our route to grab them. We drop everything off at the right location and text you a photo when it's done. That's it. No app to download, no subscription required, no overcomplication.

We launched right here in San Antonio because this is home. It's where we live, where we shop, and where we noticed how broken the last mile of returns really is. This city is our starting point — and we're building the service one neighborhood at a time.

Why San Antonio

Our home. Our first market.

We're not trying to be everywhere at once. We're trying to be great somewhere first.

San Antonio is one of the fastest-growing cities in the country, and with that growth comes a massive increase in e-commerce. More packages coming in means more returns going out — and more people stuck making trips they shouldn't have to.

We chose to launch here because we know these neighborhoods, these apartment complexes, and these drop-off locations. That local knowledge lets us build tight routes, stay on schedule, and actually show up when we say we will.

Our plan is simple: get it right in San Antonio first — block by block, ZIP code by ZIP code — and then expand from a position of strength. No venture-capital rush to scale. Just a service that works, built by people who use it themselves.

Our Promise

What you can count on, every single time.

Transparency

Flat pricing, listed right on the site. No hidden fees, no surge pricing, no surprises when you check out. You know exactly what you're paying before you book.

Reliability

We show up. Every route, every pickup day, no excuses. If you book by the cutoff, your packages get picked up — period.

Accountability

Every drop-off gets a photo confirmation texted straight to you. You'll know exactly when and where your return was handed in — no guessing, no wondering.

Simplicity

Book in 30 seconds. No app, no account, no recurring commitment unless you want one. We kept it simple on purpose — so you never have to think about returns again.

Ready to stop wasting time on returns?

Schedule your first pickup in 30 seconds. Starting at $7.

Book a Pickup